7upbetPrivacy Policy

This page describes what we collect when you use 7upbet and how we keep that data protected. Our privacy policy applies to all users who access our platform through mobile app, web browser, or any other means. We take your privacy seriously and are transparent about the information we gather, how we use it, and who has access to it.

When you create an account on 7upbet, register for a tournament, place a bet on Liga 1, or deposit via DANA or e-wallet, we collect personal data. We also gather technical information about your device, your location, and your browsing activity. This policy explains our data-handling practices in detail.

We are committed to protecting your data in compliance with applicable privacy law. If you have questions about how we use your information or if you wish to exercise your data rights, contact our support team.

What Data We Collect on 7upbet

Account Registration and KYC Data

When you register with 7upbet, we collect your email address, full name, date of birth, phone number, and physical address. We also collect a government-issued identity document (national ID, passport, or driver's license) for Know-Your-Customer (KYC) verification. This data is mandatory for account creation and is used to verify your eligibility, prevent fraud, and comply with financial regulations.

We store your KYC documents encrypted on secure servers. We do not share these documents with third parties except where required by law or to satisfy regulatory obligations. Once your account is closed, we retain your KYC data for a legally mandated period before permanent deletion.

Payment and Transaction Data

When you deposit or withdraw on 7upbet, we record your payment method, transaction amount, date, and time. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer (mobile banking, local payment, online payment, e-wallet), we log the transaction but do not store your payment credentials. We generate a unique Virtual Account number for bank transfers and match incoming funds to your account automatically.

Personal data

Name, email, phone, address, date of birth, identity document—collected at registration and stored encrypted.

Transaction data

Deposit and withdrawal records, payment method, amount, and timestamp—retained for audit and dispute resolution.

Behavioral data

Bets placed, games played, market selections, win/loss records—used to personalize your experience and detect fraud.

Technical data

IP address, device type, browser, operating system, session duration—collected to optimize platform performance.

Device and Location Information

We collect technical information about your device, including its type (Android phone, iPhone, tablet, desktop), operating system version, and unique device identifier. We also log your approximate location based on IP address to verify that you are accessing 7upbet from a jurisdiction where our services are permitted. We do not track precise GPS location unless you explicitly grant permission.

We use cookies and similar tracking technologies on our website and app to remember your login status, store your preferences, and analyze how you navigate our platform. You can manage cookie settings in your browser. If you disable cookies, some features on 7upbet may not function properly.

Behavioral and Gaming Data

We record every bet you place, every game you play, and every market you view on 7upbet. This includes your selections on Liga 1 matches, Piala Indonesia tournaments, Piala AFF fixtures, and esports events. We also track your Aviator, Sweet Bonanza, Fortune Tiger, and other slot-game sessions. This data helps us detect unusual account activity, prevent fraud, and customize your gaming experience.

How We Use Your Data and Your Privacy Rights on 7upbet

Data Usage and Sharing

We use your data for account management, payment processing, regulatory compliance, fraud detection, and customer support. When you contact our support team through chat or email, we use your personal data to respond to your inquiry and resolve your issue. We may share your data with payment processors (e.g., when processing a DANA or e-wallet deposit) and with our hosting provider who maintains our servers.

Our servers may sit outside your jurisdiction. Your data may be transferred to and processed in other countries where we operate technical infrastructure. These countries may have different privacy laws than your jurisdiction. By using 7upbet, you consent to your data being transferred internationally for the purposes described in this policy.

We do not share your personal data with advertisers, data brokers, or other third parties for marketing purposes. We do not sell your data. We share data with law enforcement only when compelled by valid legal process or court order.

Your Data Rights

You have the right to request a copy of the personal data we hold about you. You can request correction of inaccurate data or deletion of your account and associated data. To exercise these rights, contact our support team. We will respond to your request within a standard timeframe as required by applicable law.

You have the right to object to our processing of your data for marketing purposes. You can opt out of push notifications and marketing emails by adjusting your notification settings in your 7upbet account. You can also withdraw your consent to data processing at any time, though this may prevent us from providing our services.

Cookies and Tracking Technologies

We use cookies to enhance your experience on 7upbet. Session cookies track your login status. Persistent cookies remember your preferences. Analytics cookies help us understand how users interact with our platform. You can control cookies through your browser settings. Disabling cookies may affect your ability to access certain features.

Data Breach and Security

We employ encryption, firewalls, and access controls to protect your data from unauthorized access. If we discover a data breach that may affect your personal information, we will notify you via email as required by law. We maintain incident response procedures and regular security audits.

Data Retention

We retain your personal data as long as your account is active. After you close your account, we retain transaction records, KYC documents, and account history for a legal retention period to satisfy regulatory obligations. Behavioral data and technical logs are typically deleted within 90 days of account closure, unless required by law to retain longer.

Contact and Jurisdiction

This privacy policy is governed by the laws of the jurisdiction where 7upbet operates. Our services are available only in jurisdictions where our data-handling practices comply with local law. If you have a privacy complaint or believe we have violated your data rights, you may contact our support team or lodge a complaint with your local data protection authority.

For questions about this policy or to request information about your data, contact our support team through in-app chat, email, or the contact form on our website. We respond to privacy inquiries within a standard timeframe. We remain committed to transparent, lawful handling of your data on 7upbet.